Policy version 4.10.0
Legal and Customer Policy Center
Terms, refund rules, privacy information, payment conditions, and customer answers for SmartDID digital services.
Terms of Service
Software license, service scope, customer responsibilities, acceptable use, and limitations.
02Refund and Cancellation
When digital products and performed services become non-refundable, with legally required exceptions.
03Privacy Notice
Information collected for accounts, billing, support, security, and service delivery.
04Customer FAQ
Plain-language answers about delivery, subscriptions, support, cancellations, and disputes.
05Invoice and Payment Terms
Concise wording to place on PayPal and other payment-platform invoices.
Digital delivery acknowledgement
Payment authorizes immediate digital delivery, provisioning, installation, configuration, support, or project work described in the invoice. Once delivery or performance begins, the transaction is generally final and non-refundable except where required by law or expressly approved in writing.
Important legal notice
These pages are a business-policy template and do not replace advice from a qualified attorney. They do not exclude warranties, refunds, remedies, chargeback rights, payment-provider protections, or consumer rights that cannot legally be waived.